Last updated: February 19, 2026
By accessing or using the Kwata Chat platform ("Service"), operated by Kwata Team Inc. ("Company", "we", "us", or "our"), a federally incorporated Canadian company, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.
These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Kwata Team Inc. regarding your use of the Service, including all related applications, websites, and services.
Kwata Chat provides AI-powered Chat Concierge solutions for businesses. The Service includes, but is not limited to:
To use certain features of the Service, you must create an account. You agree to:
You must be at least 18 years of age or the age of majority in your jurisdiction to create an account.
You agree NOT to use the Service to:
The AI Chat Concierge is an artificial intelligence system. While designed to be helpful and accurate, it may occasionally provide incomplete or inaccurate information. The AI Concierge does not replace professional advice (legal, medical, financial, or otherwise).
We make reasonable efforts to ensure the AI Concierge provides accurate responses based on your indexed content, but we do not guarantee the accuracy, completeness, or reliability of AI-generated responses. You are responsible for reviewing and verifying information provided by the AI Concierge before relying on it.
Our IP: The Service, including its design, features, functionality, and underlying technology, is owned by Kwata Team Inc. and is protected by Canadian and international intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.
Your Content: You retain all rights to content you upload or provide to the Service (website content, business information, etc.). By uploading content, you grant us a limited, non-exclusive license to process and index that content solely for the purpose of operating the AI Concierge on your behalf.
Certain features of the Service require payment. By subscribing to a paid plan, you agree to:
All fees are exclusive of applicable taxes, which will be added at checkout where required by law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KWATA TEAM INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.
THE TOTAL AGGREGATE LIABILITY OF KWATA TEAM INC. FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (CAD $100.00), REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY.
This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) the results obtained from the Service will be accurate or reliable; (c) any errors in the Service will be corrected; or (d) the AI Concierge will provide perfectly accurate responses at all times.
You agree to indemnify, defend, and hold harmless Kwata Team Inc. and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any content you provide to the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination:
You may terminate your account at any time by contacting us at chat@kwatateam.com.
We strive to maintain high availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Alberta, Canada, and you hereby consent to the personal jurisdiction and venue therein.
Any dispute arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days of written notice, either party may pursue resolution through the courts as described in Section 13.
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet outages, power failures, or third-party service disruptions.
If any provision of these Terms is held to be unenforceable or invalid, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, Refund Policy, and Cookie Policy, constitute the entire agreement between you and Kwata Team Inc. regarding the Service and supersede all prior agreements and understandings.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
For questions about these Terms, please contact us at: