1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and improve the user experience.

2. How We Use Cookies

Kwata Chat uses a minimal set of cookies, primarily for essential functionality. We believe in data minimization and only use cookies that are necessary to provide the Service.

3. Types of Cookies We Use

Category	Purpose	Duration	Required
Essential	Authentication session, CSRF protection, and security tokens. These are required for the Service to function.	Session / 7 days	Yes
Functional	Remember your preferences (theme, language) and provide personalized features.	30 days	Yes

4. Cookies We Do NOT Use

We do not use:

Advertising cookies: We do not serve ads or track you for advertising purposes
Third-party tracking cookies: We do not allow third-party advertisers to set cookies on our site
Cross-site tracking: We do not track your activity across other websites
Social media cookies: We do not embed social media trackers

5. Session Storage

In addition to cookies, we use browser session storage (sessionStorage) to:

Maintain chat conversation history during your browser session
Store temporary UI state and preferences

Session storage is automatically cleared when you close your browser tab. It is not shared across tabs or windows, and is not transmitted to our servers.

6. Chat Widget Cookies

When a business embeds the Kwata Chat widget on their website, the widget may use:

Session storage: To maintain the chat conversation within the current browser session
Visitor ID: A randomly generated anonymous identifier stored in session storage to associate messages within a single visit. This ID is not linked to any personal information and is cleared when the tab is closed.

The chat widget does not set persistent cookies or track visitors across sessions.

7. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

View what cookies are set on your device
Delete cookies individually or in bulk
Block cookies from specific or all websites
Set preferences for cookie consent

Please note that disabling essential cookies may prevent the Service from functioning correctly, particularly authentication and security features.

Browser-Specific Instructions

Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and Site Permissions

8. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

For questions about our use of cookies:

Kwata Team Inc.
Email: chat@kwatateam.com
Phone: +1 (587) 333-2772